{"id":2239,"date":"2022-04-27T12:33:33","date_gmt":"2022-04-27T12:33:33","guid":{"rendered":"https:\/\/nixq4qvp95-staging.onrocket.site\/?p=2239"},"modified":"2023-04-24T15:47:13","modified_gmt":"2023-04-24T15:47:13","slug":"how-to-ace-conducting-a-stay-interview","status":"publish","type":"post","link":"https:\/\/www.adzuna.com\/blog\/how-to-ace-conducting-a-stay-interview\/","title":{"rendered":"How to ace conducting a stay interview"},"content":{"rendered":"<p><strong>Employees are thinking about their life and career choices now more than ever. With the Great Resignation in full swing as well as the ongoing pandemic, employees&#8217; expectations are evolving at a really fast pace. One tactic currently being used to try and retain current employees are stay interviews.\u00a0<\/strong><\/p>\n<p><span style=\"font-weight: 400;\">Stay interviews are a great technique to increase staff retention but there are definitely right and wrong ways of conducting them. At <\/span><a href=\"https:\/\/www.adzuna.com\"><span style=\"font-weight: 400;\">Adzuna<\/span><\/a><span style=\"font-weight: 400;\">, we have put together some top tips to make sure you get stay interviews right.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h3>What are \u2018stay interviews?\u2019<\/h3>\n<p><span style=\"font-weight: 400;\">Employers will know that the concept of \u2018stay interviews\u2019 is nothing new. It&#8217;s been around for a while under various names.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For those of you who are less familiar with the term, a stay interview is essentially an informal discussion between a manager and an employee. The conversation should unfold naturally but should tend to focus on what is motivating the employee to stay, what they enjoy about their current position, what would improve their work experience, and their career development goals within the organization. Stay interviews should be private, one-on-one discussions.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There is no better time to implement stay interviews. The Great Resignation is a real concern for employers right now. <a href=\"https:\/\/www.cnbc.com\/2022\/03\/22\/great-resignation-continues-as-44percent-of-workers-seek-a-new-job.html\">44% of US workers<\/a> are seeking new roles, meaning that companies should take a look at ways to keep their best talent. Some companies have turned to the latest craze of stay interviews to deter their employees from leaving.\u00a0<\/span><\/p>\n<p>Sounds interesting, right? Well, here are 5 top tips on how to ace conducting stay interviews.<\/p>\n<p>&nbsp;<\/p>\n<h3>1. Get the timing right<\/h3>\n<p><span style=\"font-weight: 400;\">The first thing to note is that stay interviews should not take place instead of a probationary or annual review. It&#8217;s really easy to forget this and merge every meeting and review into one but it is important that stay interviews are an additional conversation.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Make sure that employees are fully settled in their role and work environment before conducting stay interviews. This will help you to get the best quality feedback possible. To avoid this, whilst making new joiners feel welcome, be sure to include stay interviews in onboarding programs to ensure that they are completed at regular intervals. This will ensure that employees can provide a detailed level of feedback at various stages.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Try and avoid scheduling stay interviews around tight deadlines, if possible. Employees will not want to engage in detail and may come across as more negative than they feel.\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-2241\" src=\"https:\/\/www.adzuna.com\/blog\/wp-content\/uploads\/2022\/04\/elisa-ventur-bmJAXAz6ads-unsplash-1024x683.jpg\" alt=\"\" width=\"1024\" height=\"683\" \/><\/p>\n<p>&nbsp;<\/p>\n<h3>2. Ask the right questions<\/h3>\n<p><span style=\"font-weight: 400;\">Be sure to ask a variety of questions, such as:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">How are you feeling in your role?\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">What motivates you to \u201ccome in\u201d to work\/log on every day?\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Which challenges are you facing that prevent you from delivering your best outputs?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">What do you think the team and company can do to alleviate these challenges?\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Are you able to find a positive work-life balance, and if not, what can we do to help?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Is there anything you really don\u2019t enjoy working on?<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Is there anything you are looking to work on more?\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">What are your longer-term career aspirations?<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">There are some great examples in the above list, which can provide some detailed answers. It is important to stick to open-ended questions like these, rather than questions that will be answered with a simple yes or no. You won\u2019t really get many helpful answers that can result in actions if employees can only reply \u2018yes\u2019, \u2018no\u2019, or \u2018I don\u2019t know.\u2019<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Surprisingly, it is also important to ask awkward questions. The information that employees can gather from these questions, which may make you cringe, can be really valuable in preventing employees from leaving. As a result of these awkward conversations, pay rises, title changes, and additional resources and opportunities can be implemented. Ultimately, this will benefit the employee and the employer massively, as this level of communication will encourage the employee to stay. Without these conversations, employees may feel like they are stagnating and will seek better opportunities elsewhere.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Make sure that you are not asking for updates on tasks, to-dos, or projects. Remember this is supposed to be informal!<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-2242\" src=\"https:\/\/www.adzuna.com\/blog\/wp-content\/uploads\/2022\/04\/trung-thanh-LgdDeuBcgIY-unsplash-1024x689.jpg\" alt=\"\" width=\"1024\" height=\"689\" \/><\/p>\n<p>&nbsp;<\/p>\n<h3>3. Choose the right setting<\/h3>\n<p><span style=\"font-weight: 400;\">This is where it is important to remember that stay interviews are informal conversations. No one wants to be stuck in a dull, lifeless board room for longer than they have to, so, this is a great chance to change the work environment slightly.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It is beneficial to go for a coffee or on a walk for the stay interview. This will make it feel less like an interrogation and make the employee feel like you do actually care. As a result, you will get much more honest and useful feedback.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-2243\" src=\"https:\/\/www.adzuna.com\/blog\/wp-content\/uploads\/2022\/04\/brooke-cagle-TxSVqNgnjq4-unsplash-1024x683.jpg\" alt=\"\" width=\"1024\" height=\"683\" \/><\/p>\n<p>&nbsp;<\/p>\n<h3>4. Encourage preparation<\/h3>\n<p><span style=\"font-weight: 400;\">Although stay interviews are informal in nature, it is definitely worth encouraging employees to prepare some points to discuss. Employees should think of what they really enjoy in their role as well as some areas which they don\u2019t enjoy.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Employees should definitely be encouraged to prepare some questions too. This could be about anything work-related, such as their performance, projects, benefits, and flexible working.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There may be some constructive criticism brought up by employees, however, they should remember that this is not the time to slate co-workers or start swearing about everything that they are frustrated by. It may be an informal chat but it should still be pretty professional. This is when preparation can really come in handy, as employees will have a set idea of what they want to discuss so there are no massive surprises for either party.<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-2244\" src=\"https:\/\/www.adzuna.com\/blog\/wp-content\/uploads\/2022\/04\/magnet-me-JUpaXbh-Fgc-unsplash-1024x683.jpg\" alt=\"\" width=\"1024\" height=\"683\" \/><\/p>\n<p>&nbsp;<\/p>\n<h3>5. Take feedback on board and make changes<\/h3>\n<p><span style=\"font-weight: 400;\">It is important to really listen and take the feedback given by the employee on board. Employees may struggle to be honest in any future reviews if they don\u2019t feel like they are being listened to.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It may seem obvious to just sit and listen, but it might not be as easy in the moment. You may hear some negative comments from employees, which can be very easy to take personally. Make sure to remember to write down anything which can benefit the company and individuals in the long run. Remember that most comments aren\u2019t a personal attack, so try not to make the employees\u2019 emotions seem invalid. Make sure that you express your gratitude to the employee<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There are ways to show that you have taken the feedback, and general interview seriously. An example of this is if employees feel like they are unsure what their career path or next steps look like, try to provide resources, training, and other opportunities. This will benefit the employee, as they will have clarification on any issues. You will also benefit from acting upon feedback, as the employee is more likely to stay in the company for a longer period of time.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Although it isn\u2019t easy to know exactly how successful a stay interview has been, there are definitely things that both sides of the interview can do. Following the interview itself, be sure to revisit the feedback offered through informal check-ins. Also send out anonymous surveys to really understand the benefits of stay interviews.\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-large wp-image-2245\" src=\"https:\/\/www.adzuna.com\/blog\/wp-content\/uploads\/2022\/04\/thomas-lefebvre-gp8BLyaTaA0-unsplash-1024x683.jpg\" alt=\"\" width=\"1024\" height=\"683\" \/><\/p>\n<p>&nbsp;<\/p>\n<h3>Now what?<\/h3>\n<p><span style=\"font-weight: 400;\">Review the processes currently in place in your company. If stay interviews aren\u2019t currently being completed, it will definitely be very valuable to start. Employees aren\u2019t short of choices and are willing to switch roles and companies very quickly. By offering stay interviews, employees will feel valued and companies will be able to retain their top talent.<\/span><\/p>\n<p>&nbsp;<\/p>\n<p>Looking for a new role? Check out <a href=\"https:\/\/www.adzuna.com\/\">our website<\/a> to see all available vacancies. Use our <a href=\"https:\/\/www.adzuna.com\/value-my-resume\/\">ValueMyResume<\/a> tool to find your market value.<\/p>\n<p>&nbsp;<\/p>\n<hr \/>\n<p><strong><img decoding=\"async\" class=\"emoji\" src=\"https:\/\/s.w.org\/images\/core\/emoji\/11\/svg\/1f4a1.svg\" alt=\"?\" \/>\u00a0Read more<\/strong>:\u00a0<a href=\"https:\/\/www.adzuna.com\/blog\/the-coolest-12-work-perks-on-offer-right-now\/\"><strong>The 12 coolest work perks on offer right now<\/strong><\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Employees are thinking about their life and career choices now more than ever. With the Great Resignation in full swing as well as the ongoing pandemic, employees&#8217; expectations are evolving at a really fast pace. One tactic currently being used to try and retain current employees are stay interviews.\u00a0 Stay interviews are a great technique<a class=\"moretag\" href=\"https:\/\/www.adzuna.com\/blog\/how-to-ace-conducting-a-stay-interview\/\"> Continued \u00bb<\/a><\/p>\n","protected":false},"author":29,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[134,137],"tags":[140],"class_list":["post-2239","post","type-post","status-publish","format-standard","hentry","category-interviews","category-life-at-work","tag-featured"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.adzuna.com\/blog\/wp-json\/wp\/v2\/posts\/2239","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.adzuna.com\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.adzuna.com\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.adzuna.com\/blog\/wp-json\/wp\/v2\/users\/29"}],"replies":[{"embeddable":true,"href":"https:\/\/www.adzuna.com\/blog\/wp-json\/wp\/v2\/comments?post=2239"}],"version-history":[{"count":0,"href":"https:\/\/www.adzuna.com\/blog\/wp-json\/wp\/v2\/posts\/2239\/revisions"}],"wp:attachment":[{"href":"https:\/\/www.adzuna.com\/blog\/wp-json\/wp\/v2\/media?parent=2239"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.adzuna.com\/blog\/wp-json\/wp\/v2\/categories?post=2239"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.adzuna.com\/blog\/wp-json\/wp\/v2\/tags?post=2239"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}