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Administrative Assistant

Erie County, PA
Erie Insurance

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Division or Field Office:

Sales & Marketing Division
Department of Position: DEPARTMENT
Work from:

At Erie Insurance, you're not just part of a Fortune 500 company; you're also a valued member of a diverse and inclusive team that includes more than 5,000 employees and over 2,200 independent agencies. Our Employees work in the Home Office complex located in Erie, PA, and in our Field Offices that span 12 states and the District of Columbia. To attract and retain the best talent, we reward our team members with competitive salaries and a very generous benefits package.

Position Summary

Under minimal supervision, provides administrative support for general management. Also develops automated office procedures and coordinates information and activities.

Duties and Responsibilities

Coordinates, completes and expedites specialized tasks and projects for general management. Organizes and maintains project files and related materials. Coordinates or compiles distribution of reports and maintains related files. Develops and maintains working knowledge of all departmental operations, systems and procedures. Recommends methods to improve workflow, simplify internal procedures and reduce costs. Provides direction and assistance to other clerical and administrative staff. Prepares or directs the preparation of reports, charts and statistical information for general management. Coordinates or compiles distribution and maintains related files. Performs research, analysis and flowcharting activities to assist in communicating information. Opens and screens incoming mail, gathers pertinent information for response and initiates follow up action as required. Composes correspondence, conveys information to appropriate persons and initiates activities as required. Maintains personnel files, records, and diary system as required. Maintains attendance records and performs system administration activities as required. Performs clerical duties, including scheduling appointments and meetings, making travel arrangements, answering telephone inquiries and directing visitors. Types memos, letters, reports and related material. Takes dictation and transcribes correspondence.


Ability To Learn And Follow Procedures

Service Orientation

Stress Tolerance

Ability To Maintain Composure

Writing Skills

Oral Communication

Planning And Organizing

Problem Analysis

Decision Making

Time Management

Job-Specific Knowledge

Developing And Maintaining Relationships

Interpersonal Communication


High school diploma, or equivalent, required. Four years of previous related experience, or equivalent, required. In-depth knowledge of word processing, spreadsheet, database and presentation software required. Proficiency in spelling, grammar, punctuation and correspondence formats required.

Physical Requirements

Lifting 0-20 lbs; Occasional (
Lifting 20-50 lbs; Occasional (
Lifting Over 50 lbs; Occasional (
Driving; Rarely

Pushing/Pulling; Occasional (
Manual Keying/Data Entry; Frequent (50-80%)

Climbing; Rarely

Nearest Major Market: Erie
Job Segment: Database, Technology

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