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Security systems technician

Location:
Ridgefield, CT
Company:
Vodastra

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Vodastra Technologies is seeking a security systems technician to join our team! You will resolve security-related issues for your clients.

Responsibilities:

  • Provide technical assistance with security systems, including cameras
  • Resolve issues for clients via phone, in person, or electronically
  • Recommend hardware and software improvements
  • Track customer issues and resolutions

Qualifications:

  • Previous experience in Bosch security systems, as well as other security systems, customer service, or other related fields.
  • Strong troubleshooting and critical thinking skills.
  • Security system experience, technical training, or equivalent combination of education and experience.
  • Skills including: installing, configuring, troubleshooting, and replacing parts as need.
  • Knowledge of using diagnostic tools, service aids, and product schematics, to assess and resolve equipment and system failures.
  • Ability to maintain and complete accurate record keeping and processing of paperwork.
  • Must work well independently, as well as follow directions.
  • Ability to handle more than one responsibility at a time.
  • Ability to work under deadline pressures.
  • Strong communication skills, organizational skills, and time management.
  • Ability to build rapport with clients.
  • Positive and professional demeanor.

Tech MUST have his/her own tools and transportation.

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