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NURSE MANAGER, OPERATIONS - SPECIAL CARE NURSERY

Location:
Durham County, NC
Company:
Duke University

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Duke Regional Hospital has served Durham, Orange, Person, Granville and Alamance counties and the surrounding communities for nearly 40 years. With more than 1,900 employees, its focus is on providing outstanding medical care with compassionate, personalized service in a comfortable community hospital setting. Duke Regional Hospital has 369 inpatient beds and offers a comprehensive range of medical, surgical and diagnostic services, including orthopedics, weight-loss surgery, women's services, and heart and vascular services, and also offers care at the Duke Rehabilitation Institute and Davis Ambulatory Surgical Center. In fiscal year 2018, Duke Regional Hospital admitted 16,299 patients and had 165,953 outpatient visits in fiscal year 2017.

U.S. News & World Report ranked Duke Regional Hospital as #10 in North Carolina and #4 in the Raleigh-Durham area for 2018-19.

Duke Nursing Highlights:

  • Duke University Health System is designated as a Magnet® organization
  • Nurses from each hospital are consistently recognized each year as North Carolina’s Great 100 Nurses.
  • Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
  • Duke University Health System has 6000 + registered nurses
  • Quality of Life: Living in the Triangle!
  • Relocation Assistance!

Nurse Manager Operations – Duke Regional Hospital

Department Profile:
The Special Care Nursery at Duke Regional Hospital is comprised of a 18-bed Level IIB nursery serving newborns greater than 32 weeks gestation. Our team is active in delivering exemplary care for each patient to ensure an excellent patient experience, every time.

The unit provides care for more than 400 infants each year. The multidisciplinary team actively participates in providing additional support for the infant that is moderately ill.
• Provides mechanical ventilation and/or CPAP for a brief duration
• Provides care for feeders and growers and those that require convalescent care.
• Stabilizes infants less than 32 weeks until the infant can be transferred to Duke University Hospital.

Ideal candidates will be able to function as a part of a large multidisciplinary team in a shared governance environment, and have a passion for developmental and family centered care.

The Nurse Manager will supervise staff and the Special Care Nursery Leadership Team, which consists of Clinical Team Leads.

As part of our health system’s continued focus on developing leaders throughout our organization, nursing leaders are required to obtain one of these credentials offered through professional nursing organizations:

  • Nurse Executive Advanced, Board Certified (NE-BC or NEA-BC)
  • Certified Nurse Managers and Leaders (CNML)
  • Certified Executive Nursing Practice (CENP)

External Hires: New Hires must obtain certification within first 90 days of employment and continued employment in this position is contingent upon successful completion of professional certification.

Internal Transfers: New leaders who transfer within Duke University Health System will be required to complete within three months of becoming eligible.

Work Hours & Shifts: Full Time

General Description:

Manage and supervise functions of assigned patient care area on a 24 hour basis; ensure effective delivery of clinical patient care and compliance with administrative and clinical policies and procedures.

Job Summary:

  • Participate in the development of the clinical areas' strategic and operational plans
  • Actively support and promote a professional practice model that encourages staff participation in the development of clinical standards that is collaborative, collegial and utilizes current trends and data in professional practice (clinical and administrative). Openly support and consistently communicate mission of the unit/department and the organization. Serve as the collective voice for unit(s) staff to communicate with administration. Serve as the staff and patient advocate to ensure optimal patient care.
  • Interface with patients and families to ensure that care is consistent with their expectations. Ensure active use of the nursing process for patients from pre-admission/admission to discharge and beyond (based on the clinical setting). Serve as a professional role model and mentor to staff by responding positively to change while supporting colleagues through the change process. Serve as a change agent to facilitate communication and transition that supports the mission of the organization.
  • Ensure a unit-based work force that is diverse and cognizant of the value diversity brings to the workplace.
  • Assure coordination/participation of unit based staff on department and organization wide councils/committees. Manage, supervise and coordinate delivery of patient care for assigned patient care area on a 24 hour basis. Ensure compliance with clinical patient care standards and established policies and procedures.
  • Maintain clinical competencies for assigned clinical area and provides bedside care as needed. Assess/coach and evaluate staff level of practice. Develop programs that foster continued clinical development from novice to expert to positively impact on patient care and career satisfaction of staff.
  • Maintain required unit records, reports and statistics for administrative purposes, ensures compliance with established hospital policies, procedures, objectives, quality control (POCT); PI, safety, environmental and infection control. Communicate requirements to staff, and hold staff accountable to established requirements. Coordinate the development, implementation and evaluation of policies and procedures designed to improve operational efficiency. Coordinate QC/PI activities with appropriate staff.
  • Oversee various personnel actions including, but not limited to, hiring, performance appraisals, disciplinary actions, terminations and other related activities.
  • Plan, schedule and organize work for group ensuring proper distribution and delegation of assignments and efficient utilization of personnel, space and facilities; overall accountability for the requisition, care and maintenance of unit inventory, equipment and supplies.
  • Coordinate the activities of nursing staff with other hospital personnel; accountable for the effective and efficient operation of the unit and staff including ensuring that orders, treatments, plans of care, clinical pathways are being carried out in a manner supportive of patient care and recovery. Ensure documentation of patient care is complete and accurate in accordance with hospital and unit policies and procedures.
  • Collaborate with the Director of Clinical Operations to determine fiscal requirements of assigned unit(s), and prepare budgetary recommendations. Monitor the level of resources utilized in service delivery and determines the appropriateness of resource consumption in the service. Develop action plans in conjunction with the Director of Clinical Operations to ensure budget and resource efficiency, and satisfaction with patient care delivery.
  • Perform other related duties incidental to the work described herein.

Knowledge, Skills, Education, and Experience Required:

  • 3 years of inpatient nursing experience required.
  • Bachelor's degree required.
  • MSN preferred.

Licensure, Certification or Registration Required:

  • Current registration with North Carolina State Board of Nursing as a registered professional nurse OR current compact RN licensure to practice in the state of North Carolina required.
  • BLS (or higher) certification required.
  • Professional specialty certification required.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

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