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UX Research Operations Manager



UX Research Operations Manager – US - Remote

At Nutrien, our Purpose is to grow our world from the ground up and we do so with safety and integrity as our core values. Nothing is more important than sending our people home safe, every day.

Nutrien Ag Solutions is the retail division of Nutrien™, the largest crop inputs company in the world. As part of our collective mission of Feeding the Future, Nutrien Ag Solutions provides full-acre solutions through our trusted crop consultants at more than 2,000 locations in North America, South America, Europe and Australia. For more than 150 years, we have been helping growers achieve the highest yields with a wide selection of products, including our proprietary brands: Loveland Products, Inc.; Proven®Seed and Dyna-Gro®Seed; as well as financial, custom application and precision ag services.

We harvest the best. Diverse views and experience make us strong. We look for people who have a safety-first mindset, who are collaborative team players, who deliver on their commitments, who are innovators in search of a better way, and who believe in inclusion.

Working at Nutrien Ag Solutions will provide you an opportunity to help us Feed the Future, and grow your career.

What you will do:

  • Lead and identify UX Research team needs (process, workflows, methods, tools, learning, and development needs) make recommendations for improvement, and drive planning and execution of these at scale
  • Develop a communication strategy for keeping partners and teams better informed, sharing research findings, and elevating awareness of research across the organization
  • Manage intake and backlog of research requests and be the single point of contact for communication of status and dependencies of ongoing research activities
  • Manage and execute customer recruitment strategy to increase our user research participant pool and manage engagement of those participants
  • Select, manage and educate team on user research repository tool(s) that allows easy access to research data for internal partners and teams
  • Support Director of UX in resource planning and allocation and help forecast org and team needs
  • Develop research onboarding materials for researchers and non-researchers
  • Facilitate regular cadence of research team meetings
  • Seek out and identify opportunities for research team to work internally and externally (EG, lunch and learns, speaking engagements and relevant conferences)
  • Continually identify and seek out areas of opportunity, new programs, research methods and ways to support the research team

What you will bring:

  • BA/BS degree or equivalent experience in Human-Computer Interaction, UX Design, Psychology, Statistics
  • 10+ years of relevant work experience in UX Research, UX Design or Product Design as a part of a multi-disciplinary software development team
  • Relevant product/software research experience or experience in an applied research setting

Are you a good match? Apply today!

Nutrien Ag Solutions is an equal opportunity employer that is committed to creating an inclusive workplace. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, and other legally protected characteristics

This job will remain posted until filled. In accordance with Nutrien policies, you will be required to undergo a background check, and may be required to undergo a substance test. While we appreciate all applications we receive, only candidates under consideration will be contacted.

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