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Service Technician II

Location:
Santa Rosa, CA
Company:
Belkorp Ag

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Position Specifics:

Title: SERVICE TECHNICIAN II

Department: Service

Reports to: Service Manager

Supervises: None

FLSA Status: Non-Exempt

Purpose: Performs basic diagnostics, service repairs and maintenance work on customer and/or dealer-owned agricultural and turf equipment. May require some direction or guidance from the Service Manager, Service Writer, Shop Foreman, or Senior Technicians.

Responsibilities and Duties:

  • Assembles and services all types of equipment, established Ag Management Solutions (AMS) products, and other merchandise offered for sale by the dealership
  • Performs pre-delivery inspection on all types of equipment and other merchandise offered for sale by the dealership
  • Performs basic and complex diagnostics independently, solves basic and complex technical issues.
  • Operates and maintains vehicles, tools and equipment required in the set-up and delivery process
  • Maintains a clean work area and performs work in a neat and orderly fashion
  • Follows all safety rules and regulations in performing work assignments
  • Completes all reports and forms required in conjunction with job assignments
  • Accounts for all time and material used in performing assigned duties
  • Participate in Service EDUCATE Training programs required for the development of skills and knowledge
  • Uses own tools
  • Participation on on-call program
  • Maintain a clean work area and perform work in a neat and orderly fashion
  • Follow all safety rules and regulations in performing work assignments
  • Other duties as assigned
  • Qualifications and Skills:

  • 2 – 7 years experience
  • Ability to operate vehicles, tools, and equipment used in machinery pre-delivery and set-up processes
  • Ability to assemble machinery components and to follow manufacturer’s pre-delivery instructions
  • Ability to use Service Advisor and basic computer functions
  • Sound knowledge of engines, hydraulics, power-trans, air-conditioning, and electrical systems as they apply to machines marketed by the Dealership
  • Ability to lift at least 45 lbs. repeatedly
  • High School Diploma or equivalent experience required
  • Valid driver’s license required
  • Fork lift license preferred
  • Basic Service Technician certificate required
  • Essential Job Functions:
  • Lifting, pushing, pulling up to 50 pounds
  • Repetitive hand use up to 7 hours a day
  • Walking or standing up to 7 hours a day
  • Sitting up to 4 hours a day
  • Squatting/kneeling up to 3 hours a day
  • Computer/keyboard work up to 2 hours in a day
  • l Diploma or equivalent experience required
  • Valid driver’s license required
  • Fork lift license preferred
  • Basic Service Technician certificate required

Essential Job Functions:

  • Lifting, pushing, pulling up to 50 pounds
  • Repetitive hand use up to 7 hours a day
  • Walking or standing up to 7 hours a day
  • Sitting up to 4 hours a day
  • Squatting/kneeling up to 3 hours a day
  • Computer/keyboard work up to 2 hours in a day

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