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Tier II Microsoft Administrator Operations

Cape Canaveral, FL
teKnoluxion Consulting, LLC


Location: Cape Canaveral, FL

Security Clearance: TS-SCI w/CI Poly

Certification: Must possess an appropriate and current DoD Information Assurance (IA) Certification to be considered for employment; either valid CompTIA Security+ CE, Systems Security Certified Practitioner (SSCP) or Cisco Certified Network Associate (CCNA)-Security. In addition, candidate must attain the required DoD 8570 Computing Environment (CE) Training within six (6) months of Hire Date.

teKnoluxion provides the Defense and Intelligence Communities technical experts in the fields of Software & Systems Engineering, Enterprise Operations, and Cloud Services Management & Consulting. Our goal is not to simply support efforts, but to ignite a technology revolution, bridging the growing technology gap between the Government and commercial space.

Are you ready to test your abilities as a Tier II Microsoft Systems Administrator and team member in a sophisticated enterprise geospatial environment? Would you like to make an immediate and direct impact in your job? Come join a dedicated team on Ironhide supporting the NRO.

What you get to do every day:

  • Primary responsibilities include providing Tier 2 support of maintaining multiple large Enterprise environment that spans CONUS and OCONUS boundaries. The supporting infrastructure includes multiple Microsoft based networks spanning multiple security enclaves within a hybrid (Windows & RHEL) environments.

  • System Administrative duties to include management of Windows and Linux workstations on EVDI and physical

  • Troubleshoot application functionality, crash and performance

  • Investigate user performance and work with external teams to improve user experience

  • Assist customers with Tier2 incident resolution for Linux and windows applications.

  • Provide remote end user desktop support

  • Identify, analyze, and resolve system incidents with both short-term workarounds and long-term solutions. Responds to escalated service desk/team requests.

  • Communicate effectively (in oral and written form) with a variety of individuals; work well within small and large team environments.

  • Participate in special projects as required.

  • Willingness to provide initial triage, response, and notifications for incidents

What skills do you need?

  • Bachelor’s Degree in Computer Science or related technical discipline, or the equivalent combination of education, technical certifications or training, and work experience
  • 8+ years of relevant IT System Administrator experience
  • ITIL v3 Foundations
  • Skills, Knowledge, and Technical Abilities
    • Active Directory Administration
    • Windows 10, Server 2012, Server 2016,
    • Application Troubleshooting such as Outlook, Excel, Word, JAVA, Internet Explorer
    • Linux Operating system (2-4 years experience)
    • Understanding of Service Now, NETS or other ticketing process
    • ITILv3 or higher
  • CompTIA Security+ or similar for IAT Level II DoD 8570 certification

What is ideal?

  • Microsoft System Center Configuration Manager
  • PowerShell
  • Virtualization Environments (VMware, Citrix)
  • Profile management utilizing the VMware User Experience Management (UEM) toolset
  • Microsoft Exchange
  • Telephone/Video support
  • Networking
  • Familiarity with site specific customer and mission

  • Recognizing great achievements do not go unnoticed by teKnolxuion through service anniversaries, spot awards, and employee referral bonuses
  • You’ll join a growing organization of passionate, top-shelf, IT engineering professionals with extensive experience in actively developing the technology revolution in the Intelligence community
  • Highly competitive benefits package that reflects our objective of employing top industry performers
teKnoluxion is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.