Location: Cape Canaveral, FL
Security Clearance: TS-SCI w/CI Poly
Certification: Must possess an appropriate and current DoD Information Assurance (IA) Certification to be considered for employment; either valid CompTIA Security+ CE, Systems Security Certified Practitioner (SSCP) or Cisco Certified Network Associate (CCNA)-Security. In addition, candidate must attain the required DoD 8570 Computing Environment (CE) Training within six (6) months of Hire Date.
teKnoluxion provides the Defense and Intelligence Communities technical experts in the fields of Software & Systems Engineering, Enterprise Operations, and Cloud Services Management & Consulting. Our goal is not to simply support efforts, but to ignite a technology revolution, bridging the growing technology gap between the Government and commercial space.
Are you ready to test your abilities as a Tier II Microsoft Systems Administrator and team member in a sophisticated enterprise geospatial environment? Would you like to make an immediate and direct impact in your job? Come join a dedicated team on Ironhide supporting the NRO.
What you get to do every day:
Primary responsibilities include providing Tier 2 support of maintaining multiple large Enterprise environment that spans CONUS and OCONUS boundaries. The supporting infrastructure includes multiple Microsoft based networks spanning multiple security enclaves within a hybrid (Windows & RHEL) environments.
System Administrative duties to include management of Windows and Linux workstations on EVDI and physical
Troubleshoot application functionality, crash and performance
Investigate user performance and work with external teams to improve user experience
Assist customers with Tier2 incident resolution for Linux and windows applications.
Provide remote end user desktop support
Identify, analyze, and resolve system incidents with both short-term workarounds and long-term solutions. Responds to escalated service desk/team requests.
Communicate effectively (in oral and written form) with a variety of individuals; work well within small and large team environments.
Participate in special projects as required.
Willingness to provide initial triage, response, and notifications for incidents
What skills do you need?
What is ideal?