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Asset Management, Marketing, Senior Product Manager, Vice President

Location:
New York
Company:
JP Morgan Chase

Description

J.P. Morgan Asset Management is looking for an experienced Product Manager to lead the digitization of a suite of client-facing capabilities focused on delivering superior client experiences and demonstrable operational efficiencies. This workstream is part of an ambitious roadmap transforming JPMorgan’s client offering by providing unique access to sophisticated data and capabilities. This role calls for an entrepreneurial and innovative PM with a track record of working with a large team of engineers and designers to develop admired applications, following lean best practices in an agile framework. This position is full time and based at our New York office.

Responsibilities

  • Deliver meaningful contributions to business transformation strategy across lines of business, using digital technologies as a way to deliver tangible operational efficiencies through self-service, automation and straight through processing
  • Lead product delivery across the full lifecycle, from research and design (conceptual / detailed designs, and user feedback), to delivery (including UAT, piloting and rollout strategy)
  • Executive decision-making within workstream regarding the optimal path to meet business objectives and satisfy client needs
  • Subject matter expertise in digital product ecosystem across both customer-facing client experience and underlying systems infrastructure
  • Represent workstream roadmap and present frequent updates to key senior stakeholders and in high visibility forums
  • Embody true "customer-obsession" in identifying and leveraging data and varying forms of internal / customer feedback to inform initial digital product design and ongoing enhancements
  • Validate requirements and specifications, own the backlog, and partner with design and engineering to follow through to execution and adoption
  • Lead the agile ceremonies (pre-planning, standups retros)
  • Define and track product KPIs and evaluate business impact over time
  • Cultivate partnerships and engage with peers on product adoption targets and communication strategies

Qualifications

  • 8+ years of digital product management, preferably in roles focusing on process improvement through digitization of the client experience
  • Experience with agile and lean software development frameworks and leading balanced teams to successful business outcomes
  • Proven track record driving user-centric delivery, leveraging research and user testing to build products with a strong market fit and exceptional experience, thoughtfully rolled out to maximize business benefit and client adoption

Profile

  • Self-starter with a record of exceptional work in business process re-engineering and digital delivery
  • Analytical, research driven with experience in data synthesis and analysis
  • Strong sense of ownership and accountability
  • Outstanding, proactive communication skills
  • Comfortable running product demos with internal and external stakeholders
  • Organized and meticulous
  • Curious, pragmatic, business oriented, people person
  • Unshakeable belief in the importance of user experience
  • Ability to contribute individually and lead, manage or participate in cross-functional teams
  • Institutional business knowledge, a plus
Full time
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