Overview The SVP, Director of Digital Banking is responsible for managing and overseeing the Bank's digital transformation efforts from a business strategy and product execution perspective. This role is responsible for designing and executing the bank's digital roadmap, including the definition of our customer needs, client journey (UX/UI), vendors/partners, etc. This role focuses on initiatives that accelerate Bank revenue and enhance core digital banking product capabilities. The SVP, Director of Digital Banking, will report into the EVP of Products & Partnerships. Responsibilities - Develop short and long-term digital banking plans and implement programs that capitalize on business opportunities - Lead the bank's digital team to define, communicate and execute the strategy, roadmap, and build for Digital Banking product offerings. - Define and develop customer-level requirements, features, value proposition, and experiences for Digital Banking product offerings. - Oversee the management, agile development planning, and implementation of all technology development projects, including determination of areas to build vs. partner from a business perspective. - Design integrated, end to end solutions addressing people, process and technology systems to meet the identified business needs. - Develop detailed requirements (features, user stories, user acceptance criteria) used by various IT partners to build needed solutions, with support from other areas of the Bank. - Identify, select and manage vendors supporting the bank's digital strategy. - Manage project risks and resourcing needs; resolve impediments - Define and develop go-to market plans for digital products. - Collaborate with key stakeholders and cross-functional partners across the bank including Technology, Bank Partners, Marketing, Finance, Legal, Risk and Compliance/BSA/AML to deliver on new product development activities and product launch. - Develop communications and present and influence Senior Executive audiences. - Manage digital banking team and assist in recruiting the right talent. - Perform other duties as assigned. - Office is in New York but work location/schedule can be flexible and telecommuting may be considered. Qualifications Requirements: - Must have at least 12 years' work experience in financial services, fintech, and/or product development - Bachelor's degree - In-depth knowledge of Bank products and ability to manage Product roadmap. - Proven leadership skills. - Ability to communicate appropriately and effectively with all members of the organization. - Highly self-motivated and directed. - Proven analytical, evaluative, and problem-solving abilities. - Ability to effectively prioritize and execute tasks in a high-pressure environment. - Extensive experience working in a team-oriented, collaborative environment. Preferences: - Experience in B2B and working in digital transformation - Master's degree in Business, Economics - Advanced Excel skills - Experience building high-performing teams Job Locations US-MD-Chevy Chase ID 2020-1382 Category Operations/Asset Mgmt/Products Group Type Regular Full-Time Equal Opportunity Employer PacWest Bancorp and its affiliates are fully committed to the principles of equal opportunity and diversity. We take pride in building a workplace culture where all employees feel supported and respected, and have equal access to career and development opportunities without regard to race, religion/creed, color, national origin, age, marital status, ancestry, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identity/expression, sexual orientation, veteran status, physical or mental disability, medical condition, military status, genetic information, or any other characteristic protected by federal, state or local laws.