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AD20 - Administrative Assistant II

13.00 - 13.00
Troy, MI


EXCELLENT Administrative Liaison/ Shared Services Specialist Opportunity

The OSSC Shared Services Specialist will be expected to timely and accurately support the task specific to the Order Processing department.

This position requires the ability to work within a team environment with people of multiple grade levels including internal, corporate departments, third party vendors, suppliers and external clients to ensure service level agreements are met and client satisfaction levels are sustained. Specific activities may include, but not be limited to, transaction processing, research, customer service, analysis, and problem solving.


Pay: Starting $13.00 p/h (weekly pay)

Location: Troy, MI (remote access)

Hours: Monday - Friday 8am-8pm Mon-Fri (rotating shift) (NOWEEKENDS)(Possible Overtime)

Key Responsibilities

Provide a high level of customer service support when handling customers inquiries
Handle confidential information with sensitivity and discretion
Handle immediate requests/questions
Maintain and document complete and accurate call and case notes

The Requirements

Analytical ability (i.e., research and resolve issues using data). Ability to apply logic and reasoning as appropriate
Excellent ability to communicate effectively in a customer service setting, including verbal and written communication skills
Knowledge of VMS technologies is helpful but not required
Basic clerical skills
Must be proficient in Microsoft Word and Excel
Strong computer skills with the ability to navigate multiple screens and software applications
Ability to work in a team environment
Ability to understand and follow oral and written instructions
Minimum 1+ years’ experience
Spanish speaking a plus***

Please send your resume and inquiries to bryw867@kellyservices.com or call at 248-671-3545
Why Kelly ® ?

As a worker today, it’s up to you to take charge of your career and look for opportunities to learn, grow, and achieve your potential. Helping you find what’s next is what we’re all about. We know what’s going on in the evolving world of work—just ask the 440,000 people we employ each year. Connecting with us means getting the support, guidance, and opportunities needed to take your career where you may have never imagined.

About Kelly ®

At Kelly, we’re always thinking about what’s next and advising job seekers on new ways of working to reach their full potential. In fact, we’re a leading advocate for temporary/non-traditional workstyles, because we believe they allow flexibility and tremendous growth opportunities that enable a better way to work and live. Connecting great people with great companies is what we do best, and our employment opportunities span a wide variety of workstyles, skill levels, and industries around the world.

Kelly is an equal opportunity employer committed to employing a diverse workforce and providing accommodations for people with disabilities in all parts of the hiring process as required under its Employment Accommodation Policy. Kelly will work with applicants to meet accommodation needs that are made known to Kelly in advance. ]]