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Graduate Academic Advisor

Location:
Buffalo, NY
Company:
D'Youville College

Description

Graduate Academic Advisor

The Graduate Academic Advisor will report to the Director of Academic Advisement & Planning.

The Graduate Academic Advisor will have an essential role in serving students by providing information and advice on university and departmental policies and procedures.

Responsibilities

  • Serve as a one-stop shop to ensure all graduate students’ needs, questions and concerns are addressed and answered.
  • Guide new and continuing graduate students on information regarding advisement and multi-semester registration.
  • Provide students with an educational plan from entry to D’Youville through graduation by helping define and develop realistic educational goals considering every students’ unique situation.
  • Guide students who may be having academic difficulty utilizing Educational Advisory Board (EAB) Software.
  • Monitor students’ progress toward degree each semester to ensure satisfactory grades and GPA requirements.
  • Inform and refer students to other institutional resources when academic, attendance, or other personal problems require intervention by other D’Youville professionals (e.g. The Park, Personal Counseling, Tutoring Services, etc.).
  • Maintain close coordination and collaboration with individual departments/schools; keep up-to-date records and provide reports as necessary to individual departments/schools.
  • Participate fully within the university community, provide consultation, training, and outreach to students, faculty, and staff when necessary.
  • Stay abreast of changing institutional information including new programs, course changes, important dates, costs, and updates in university-wide initiatives and polices.

Required Qualifications

  • Possess strong organizational and communication skills.
  • Represent and promote the college in a competitive environment.
  • Strong attention to detail.
  • Skilled at connecting and building rapport with students
  • Successfully resolve student issues from request through resolution

Experience

  • Experience with academic advisement and/or student support services.
  • Familiar with Higher Education and Learning Management Systems

Job Specifications

  • Bachelor’s degree required
  • Minimum two years’ experience involving extensive student contact in a student services role at a two or four-year institution.
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