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Security Officer

Cleveland, OH
Jo Ann Stores



The Security Officer's first priority is to maintain a safe and secure environment for JOANN Team Members, visitors, and property (including personnel, premises, and content). The Security Officer also provides escort services and customer service based assistance as needed. The Security Officer also performs routine safety patrols and provides first-line response during emergency situations.


Provide physical premises protection for the Company’s Store Support Center (SSC) and Hudson Distribution Center (HDC). Monitor the access control badge system to ensure all Team Members, visitors, and contractors have the required access to perform their duties within all facilities, ensuring access where business needs dictate, and restricting unauthorized movement.


  • Control access areas in a manner that keeps unauthorized person(s) from entering the premises
  • Work at the Trailer Control Post; follow all procedures to maintain compliance with C-TPAT requirements and the JOANN security procedures for trailer control
  • Patrol the interior and exterior of the premises, and conduct vehicle checks and bag checks as directed
  • Respond to and investigate all calls and alarms, and follow JOANN calling tree matrix if necessary
  • Observe, report, and document safety hazards, product damage, vandalism, incidents of theft, etc. in a timely manner
  • Be aware of, and take steps to correct or minimize any situation that has the potential to result in loss of life, injury, or damage to JOANN property
  • Monitor interior and exterior of building via CCTV system


  • Strong interpersonal skills
  • Customer Service focused
  • Ability to communicate effectively both orally and in writing


  • Education Minimum: High School or GED
  • Education Preferred: 4 Year / Bachelors Degree
  • Experience Years: 0-2 (Entry Level Professional)

This position will be located at:

5555 Darrow Road Hudson, OH 44236

JOANN is an Equal Employment Opportunity Employer. This job summary is intended to be brief and does not list all duties for this position. Nothing in this job description should be construed as an express or implied contract of employment. JOANN is an at-will employer, which means that your employment may be terminated by JOANN or yourself with or without notice or cause unless the at-will arrangement is modified by a written agreement signed by both you and and authorized representative of JOANN.