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Systems Analyst Advisor

Location: East Syracuse, NY
Company: Anthem, Inc
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SHIFT: Day Job

SCHEDULE: Full-time

Systems Analyst Advisor (PS43384)

Job Description:

Seeking a System Analyst Advisor with strong experience in clinical applications and with a good understanding of EMR concepts and clinical workflows. The analyst would also have a broad range of experience in new implementations, upgrades, assessments, system integration, application support, testing and reporting. Primary duties may include, but are not limited to:

- Responsible for defining and managing the scope of Systems projects.

- Supports elicitation/development of high-level and detailed business requirements/user stories for large- to program-level efforts using agile methodologies.

- Facilitate Iteration Planning Initiatives with the Product Owner and Scrum Team

- Collaborate with Product Stakeholders and help facilitate proper business engagement within an assigned Scrum team

- Proactively works with stakeholders to identify future system opportunities and enhancements.

- Perform Gap Analysis between current state and future state.

- Develop and define use cases.

- Serves as technical subject matter expert.

- Plans and develop product roadmap

- Provides the link between the technical and business views of the system by ensuring that the technical solutions being developed will satisfy the needs of the business.

- Create and refine User Stories and Epics within the Backlog

- Builds and maintains strong relationships with Business, Enterprise Data Science & IT partners.

- Manage upstream and downstream dependencies (i.e. blockages) for stories within a backlog

- Define and refine Acceptance Criteria for user stories

- Facilitates and/or participates in Story Mapping efforts

- Facilitates and/or participates in Journey Mapping efforts

- Embrace a Lean-Agile mind set

- Strategic partner with various business areas and business/IT partners to understand their needs and pain points

- Develop end-to-end process flows

Requires Bachelor's degree in related field; certifications in BA, BSA, and Project Management preferred; 8 or more years' experience with leading requirements development efforts; or any combination of education and experience, which would provide an equivalent background.

- Working knowledge of healthcare, health plan operations, EMR, HEDIS/Stars, Risk adjustment, data management processes and systems, AI preferred.

- Excellent written, oral and interpersonal communication skills a must.

- Knowledge of a variety of technologies and/or the ability to understand solution dependencies and manage solution integration required.

- Strong knowledge and experience with Agile tools such as Jira/Kanban boards and training in facilitation preferred.

- Needs to be self-driven with a desire to excel in everything.

- Experience working with Clinical teams, Doctors, Nurses, Case Managers etc a big plus.

- Be proactive and reactive to constant change. See the big picture and yet work through all the fine details needed.

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