Executive Recruiting and Consulting Firm, Riderflex has been retained by PursueCare to find their next Care Coordinator!
Title: Care Coordinator
Location: Must reside in Scranton, PA (Remote)
Reports to: Chief of Clinical Operations
Direct reports: No direct reports
Type: Full-Time, W2, Salaried with competitive benefits package
Our client, PursueCare is an exciting and rapidly growing, integrated telehealth addiction and behavioral health treatment startup. PursueCare is looking for an experienced, organized, and driven Care Coordinator to join their team! The ideal candidate will have experience in the patient intake process and in customer service/customer-centric roles, preferably in the substance use treatment field. This position is located in Scranton, Pennsylvania or surrounding regions.
The Care Coordinator’s primary responsibility is the client’s successful experience using the PursueCare platform and receiving the treatment they need in a timely and supportive manner. This includes direct contact with the client to explain PursueCare’s services and protocols, to address insurance/payer issues, to provide scheduling assistance, and to explain any documentation requirements. The Care Coordinator will also work directly with providers (addiction counselors, therapists, medication-assisted treatment physicians, and clinics) to manage schedules and to coordinate care. The Care Coordinator may also assist both providers and clients with accessing PursueCare’s affiliated pharmacy services. This position is located in the Maysville, KY area in order to provide direct support at one of our partnering facilities. A typical week will include a combination of working remotely (at home) and working on site, in a clinic setting, providing patient assistance at partnering facilities.
Physical Requirements/Work Environment:
The physical demands described here are representative of those that must be met by an individual to successfully perform the essential duties of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
10-25% depending on the needs of the PursueCare
Please note this job description is not designated to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
PursueCare offers an extremely competitive compensation package, comprehensive benefits package and work-from-home/remote opportunities for certain positions. PursueCare offers full-time employees unlimited paid time off to allow our team members to properly recharge, competitive salaries, bonus opportunities, equity opportunities, and affordable health coverage with company contributions. PursueCare is headquartered in Middletown, CT which is coincidentally right smack in the middle of Connecticut. They pledge to be an Equal Opportunity Employer.
PursueCare is a startup, technology-enabled healthcare management services organization that is addressing the opioid epidemic with an intelligent, convenient, and stigma-free telehealth treatment platform that creates a better experience and outcomes for healthcare providers and patients alike. As traditional opioid addiction treatment models have failed to provide enough access and lasting outcomes for patients, states continue to push for innovative solutions to serve the overwhelming need, particularly across rural and underserved areas. Our vision to improve access to opioid addiction care and promote better patient engagement/outcomes by providing convenient, private and stigma-free telemedicine services through a virtual network of on-demand prescribing physicians, addiction counselors, and clinics, as well as other recovery resources and dedicated addiction pharmacy services, right through a browser or smart phone app.
PursueCare’s platform offers telehealth video conferencing, marketing, care coordination, billing, HER, reporting, partnerships with referral sources for patients in need of recovery intervention, and ancillary services to addiction treatment practioners and clinics. We offer greater access and engagement with private, stigma-free, medication-assisted treatment (“MAT”) programs and evidence-based protocols, increasing the likelihood practioners will be able to treat more patients, more consistently, with better outcomes.
Steve Urban, CEO of Riderflex’s interview with Nick Mercadante, CEO and Co-Founder of PursueCare
About Recruiting Firm, Riderflex
Riderflex is a national, Colorado based, premier headhunter, RPO and employment agency; recruiting and searching the top talent for staffing your teams.
Our core purpose is to help create dynamic work environments for clients and candidates. We specialize in three core competencies: recruiting, consulting, and candidate services. Our recruiting process includes vetting candidates through video interviews by current C-Level executives with over 30 years of experience. We recruit for all industries and functions, from the C-Suite to Manager level, nationwide. Riderflex brings your leadership to the next level with consulting services including Human Resources, Marketing, IT, Sales, Finance, and Operations.
Who We Are
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