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Customer Service Engineer - Harmony, NC

Location: Harmony, NC
Company: Siemens
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Now's our time to inspire the future of healthcare together.
Siemens Healthineers is a leading global medical technology
company with over 170 years of experience and 18,000 patents. More
than 48,000 dedicated colleagues in over 70 countries are driven to shape the
future of healthcare. We stand with our customers around the world to support
them in delivering high quality care to their patients. An estimated 5
million patients across the globe benefit every day from our innovative
technologies and services in the areas of diagnostic and therapeutic
imaging, laboratory diagnostics and molecular medicine, as well as digital
health and enterprise services. This is what truly matters to us.
Position Overview:
Customer Service Engineer Level specializing
in servicing Imaging Equipment (CT) needed in the Harmony, NC Region.
The
Customer Service Engineer is a field-based, customer-facing role that primarily
installs, services, maintains and modifies Siemens imaging equipment at
customer sites. Our CSE's represent the "Face of Siemens" to the
customer. The Customer Service Engineer reports to the Regional Service Manager
at Siemens Medical Solutions.
Responsibilities:
Our Customer Service Engineer will
perform service, preventative maintenance and modifications on Imaging
Equipment (CT) at customer sites with minimal supervision. Establish and
maintain proper business relationships with customers and peers, as well as
performing necessary administrative duties accurately.
RequiredKnowledge/Skills, Education, and Experience:
• Minimum Technical Degree or
Equivalent Experience
• Experience in testing, repairing and
maintaining capital medical equipment
• Strong electronics and computer
background needed
• Previous experience with the
following required: Imaging equipment (CT)
• 2-3 years of field service
experience is needed
• Willing to work different shifts as
business needs dictate, including willingness to work overtime as required
• Strong customer service and
communication skills
• Must be proficient in the use of
tools and service test equipment
• Valid driver's license and good
driving record required
• Must be able to work both
individually and in an established team setting
• Ability to travel and provide
service in assigned geography; willingness to participate in an on-call
rotation after training and certification
Preferred Knowledge/Skills, Education,and experience:
Technical Associates degree or
equivalent experience
At Siemens Healthineers, we value those who dedicate their energy
and passion to a greater cause. Our people make us unique as an employer in the
med-tech industry. What unites and motivates our global team is the inspiration
of our common purpose: To innovate for
healthcare, building on our remarkable legacy of pioneering ideas that
translate into even better healthcare products and services. We recognize that
taking ownership of our work allows both us and the company to grow. We offer
you a flexible and dynamic environment and the space to move beyond your
comfort zone to grow both personally and professionally.
If you want to join us in transforming the way healthcareis delivered, visit our career site at https://usa.healthcare.siemens.com/careers *.
If you wish to find out more about the specific before
applying, please visit: https://usa.healthcare.siemens.com/about .
As an equal-opportunity employer we are happy to consider
applications from individuals with disabilities.
Organization: Siemens Healthineers
Company: Siemens Medical Solutions USA, Inc.
Experience Level: Experienced Professional
Job Type: Full-time
Equal Employment Opportunity Statement
Siemens is an Equal Opportunity and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, national origin, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
EEO is the Law
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here (https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm) .
Pay Transparency Non-Discrimination Provision
Siemens follows Executive Order 11246, including the Pay Transparency Nondiscrimination Provision. To learn more, Click here (https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp\%20English\formattedESQA508c.pdf) .
California Privacy Notice
California residents have the right to receive additional notices about their personal information. To learn more, click here (https://new.siemens.com/us/en/general/legal/us-internet-privacy-notice-state-rights.html) .
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