The Memory Support Coordinator / Social Worker is responsible for coordinating all memory care services including supervision and direction of memory care neighborhood staff. Tasks include coordination of resident services, participation in Quality Assurance/Quality Improvement, education and orientation of staff, communication with families, visitors, physicians, staff and other departments leading to completion of resident care. This role requires that 50% of total work hours are scheduled to provide care and services as a Social Worker to our residents.
* CSWE accredited Bachelor’s degree required * Master’s degree preferred * One year experience developing and facilitating activity programs for a specialized memory care program preferred * One year experience in supervisor role within a health care setting preferred * Current CPR certification required * High school diploma or equivalent required * Ability to assess and effectively communicate with residents * Demonstrated ability to build and cultivate relationships
Responsibilities and Expectations:
* Knowledgeable about the disease process, the changes associated with memory care illness, how changes affect the individual's ability to function and the adaptive strategies that help maintain a resident's abilities. * Responsible for assuring residents rights are met. * Meets with admissions to assess and plan to meet memory care needs. * Provides supportive counseling to assist the resident and family through the admission process. * Coaches and enables other staff to respond to resident’s memory care related emotional and/or psychological needs. * Initiates and maintains relationships with resident and family that positively impact their morale. * Orients residents and families and assists in adjustment through program involvement. * Conducts periodic memory care support groups for families, staff and outside stakeholders. * Completes and maintains a memory care resident history and assessment for each resident upon admission and completes updates when necessary. * May support the resident admission process by working with the Marketing/ Admissions team. Market PSL services to the community at large; networking, providing tours, lecturing and attending related conferences/events. * Maintains a current community resource file for memory care education and community resources residents, families and interested individuals. * Designs and conducts formal/informal education and/or counseling sessions for residents, family members and staff; this may include: intervention skills, re-motivation/behavioral programming, orientation skills, coping skills and other appropriate modalities. * Actively participates and encourages resident/family participation in the Interdisciplinary Care Planning Conferences. * Timely completion of the resident UDA forms. * Provides input into the development of resident Interdisciplinary Care Plans. * Makes daily rounds to assess quality of care performance, teamwork and quality service. * Provides verbal reports of resident conditions to Interdisciplinary management. * Conducts monthly neighborhood meetings regarding planning, policy changes, program changes, education and resident care issues.
Social Work Expectations:
* Meets with resident/family upon admission to assess and plan to meet psychosocial needs. * Coordinates discharge planning process and arranges for resident services after discharge. * Actively participates in the Interdisciplinary Care Planning Conferences. * Completes appropriate documentation upon admission, transfer, discharge, and completes ongoing progress notes. * Coaches and enables other staff to respond to resident’s emotional and/or psychological needs.
Presbyterian Senior Living is a large non-profit organization comprised of a variety of locations, services and levels of care. Our organization is dedicated to our mission to provide compassionate, vibrant and supportive communities and services to promote wholeness of body, mind and spirit.