Title: Recovery Support Specialist - Restore
Classification: Full-Time or Part-Time/ Non-Exempt
Reports To: Recovery Support Specialist Supervisor
POWER's mission is to help women reclaim their lives from addiction and related emotional health issues and improve the well-being of future generations. We are an agency committed to providing quality gender-responsive, trauma-informed treatment and recovery supportive services to women with substance use and co-occurring disorders.
The Recovery Support Specialist (RSS) is a member of POWER’s Restore Treatment Team, which provides inpatient services in a manner that reflects gender responsive and trauma informed-care, and supports POWER’s mission, philosophy, policies and procedures, and new initiatives.
Starting hourly rate for this role is $15.38/hour + applicable shift differential for 2nd & 3rd shifts.
Essential Duties & Responsibilities
- As a member of the treatment team, using a strength-based and trauma-informed approach, works collaboratively with the clients and other treatment team members (internal and external) to help support clients in their treatment and recovery.
- Provides new admissions orientation to the facility and ensure they receive client handbook.
- Ensures the safety of the clients when they accompany them during mealtimes.
- Ability to function autonomously as well as a team member using appropriate judgment in problem solving of day-to-day, as well as crisis situations.
- Ability to recognize the need to utilize nursing, clinical staff, supervisory support or on-call when appropriate.
- Ensure that all program activities are being carried out as defined by the agency and help identify barriers and offer solutions for effective implementation of program activities.
- Facilitates and assists with the coordination of daily routines and groups/activities for residents during the course of your assigned shift in a way that provides consistency and support to clients to help them succeed. This includes being knowledgeable of the daily schedule and being prepared to assist the residents.
- Assists PR clients with understanding and comply with PR expectations and assignments using a collaborative and strength-based approach.
- Provides verbal exchange of information to oncoming staff which includes new admissions, discharges, safety issues and other relevant information to ensure continuity of care.
- Maintains daily written documentation of each client’s activities, attitude, behavior and progress in Shift Log and individual chart; and consistently reads log. Uses email communications as needed.
- Facilitates/attends Community Meetings, Meditation, Gratitude, Physical Activity, Education Sessions and other related meetings or groups as scheduled.
- Monitors residents’ daily chores and works collaboratively with residents to strengthen their skills and ensure proper housekeeping standards are met.
- Conducts rounds on all clients per policy to monitor client's wellness and safety. Reports any client concerns or issues promptly to nursing or clinical staff.
- Conducts and records routine room and whole suite inspections at least once per shift and addresses issues as needed.
- Helps keep the facility clean and tidy and reports needed repairs.
- Conducts and records fire drills per policy
- Checks and records refrigerator/freezer temperatures, and takes appropriate action when appliance is not working correctly.
- Supervises family visiting times according to agency policy and procedure.
- Conducts random and as needed drug testing on clients per policy.
- Assists with admissions and discharges of PR clients per policy. Includes cleaning rooms and packing client belongings at time of discharge.
- Completes all documentation requirements.
- Participates in staff development and training, and all meetings as required.
- Is knowledgeable about and remains in compliance with internal and external policies, procedures, regulations, and standards; including, for example, all of POWER’s policies and procedures and Quality Assurance Plan, DDAP requirements, State Licensing standards, County Monitoring requirements, and managed care regulations.
- High school diploma or GED and one year experience working with women with substance use disorders.
- Knowledge and understanding of addiction, 12-Step Programs and other pathways to Recovery.
- A valid PA driver’s license.
- Certified Recovery Specialist preferred.
- Experience in a women-centered treatment environment or with gender-responsive care preferred.
- Effective interpersonal and engagement skills.
- Good communication skills, both written and verbal.
- Value for and ability to deliver excellent customer service.
- Strong organizational and time-management skills
- Basic computer skills and understanding of how to use email; experience with EMR system a plus.
- Personal recovery experience not required, however, knowledge of recovery support systems and 12-Step programs preferred. (If in recovery, a minimum of 5 years of personal recovery is required.)
- Has the availability and willingness to work any shift to meet needs of clients and staff.
- Self-directed and flexible to meet the needs of administration and management, and ability to manage multiple tasks.
- Understand and support a trauma-informed system of care.
- Model and support clients and staff in health and wellness activities and with using healthy coping skills.
- Support organization’s mission with a sensitivity of cultural diversity and workplace harmony.
- Ability to secure FBI, Act 33 and 34 clearances.
- Working on-site at POWER’s inpatient program and on various shifts.
- Ability to lift light boxes of supplies.
- Ability to work the hours necessary to complete the work.
- Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
- This job description reflects management’s assignment of essential functions; it does not restrict or prescribe the tasks that may be assigned.
- Critical features of this job have been described in the narrative. They may be subject to change at any time due to reasonable accommodation or other reasons.
POWER is an equal opportunity employer and provider
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