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Academic Advisor

Location: Wake Island, HI
Company: Touro College
Hours: Full time
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Touro University Worldwide Hawaii (TUW) is seeking a motivated, bright and personable individual to join our student advisor team. TUW Hawaii is an accredited nonprofit university, and a member of the Touro College and University System (TCUS). TUW Hawaii offers uniquely designed and delivered online programs. We offer to our full time employees a good benefits package and demonstrate our commitment to education by offering tuition remission so employees and their families can earn a degree from our university. The Academic/Educational Advisor provides a high level of service, assisting new and matriculating students from initial enrollment activities and assistance in programs related to retention and persistence to graduation, which includes academic advising, retention, and at-risk students. Built upon TUW’s Robust Learning Model, this position utilizes a high tech/high touch approach to understand the student’s needs, determine how to assist the students to meet their educational goals, and recommend/assist the student in registration for the appropriate courses. The successful candidate must be results-oriented, student centric, and have strong communication and listening skills. This individual must also be a team player, as the position will be required to collaborate with colleagues, department heads and other TUW employees. This position is a direct report to the Lead Academic Advisor.

  • Develop and update degree plans for students
  • Provides academic advising to students
  • Provide academic advising appointment times for students as needed
  • Evaluate transcripts for transfer credits and equivalent courses
  • Contact students via email, phone, chat and/or text, as applicable
  • Reviews university resources/materials to better assist students
  • Quick learner that can easily adapt to TUW’s Robust Learning Model (RLM) and proprietary Integrated Campus System platform
  • Assists with retention and registration efforts
  • Other duties as assigned by Lead Academic Advisor and/or Provost

  • A minimum of a Bachelor's degree, Master’s degree preferred from an accredited university or college
  • Knowledge within Marriage and Family Therapy Field an added plus
  • At least three years of related experience
  • Results Oriented and Student-Centric
  • Strong Interpersonal Skills (Communication, Listening, etc.)
  • Team Player
  • Ability to collaborate with other departments and team members
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