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Retail Food Manager 2

Location: Malvern, PA
Company: Sodexo
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Unit Description
Sodexo is hiring for (5) Retail Food Manager 2 positions for a corporate services client located in located in Malvern, PA. This position will report to a General Manager and oversee up to 15 Sodexo frontline(hourly) non union employees. This Retail Manager will be responsible for the daily operation of retail locations including cafes and coffee shops. We are looking for candidates with a high degree of customer and client interactions daily and multi-unit experience, Positive, outgoing and high energy only, please! Customer Service is at the heart of everything we do.
The successful candidate will:
- motivate, coach, mentor and develop frontline (hourly-paid), staff;
- provide stellarcustomer service;
- oversee cash handing processes, and POS programming and maintenance;
- ensure company food and physical safety programs and standards are followed;
- conduct retail brand standard audits (in-house and national brands);
- maintain integrity of retail branded concept standards (national and in-house brands);
- manage the opening and closing the operation as well daily retail food service operations;
- ensure all needed signage (including digital) is in place;
- manage vendor relationships and compliance; and/or
- maintain all product merchandising, marketing and ordering standards are in place.
Is this opportunity right for you? We are looking for candidates who have:
- have a work history demonstrating strong leadership skills and the ability to work collaboratively with all levels of the organization;
- possess the ability to manage multiple priorities, demonstrate professional communication skills, and exhibit a passion for a high-level of customer service;
- exhibit flexibility to take on additional responsibilities as needed; and/or
- demonstrate working knowledge of automated food inventory, ordering, production and management systems as well as menu graphics programs.
At Sodexo, we believe every employee should have the resources to be their best. As part of our overall rewards, we offer benefits programs designed to help you maintain a healthy lifestyle including health, dental and vision insurance. We also offer other benefits like paid time off, financial and savings programs, 401k, and access to our employee assistance program and other discounts.Click here for more information aboutSodexo's Benefits (https://bit.ly/2EVNezw) .
Not the job for you?
At Sodexo, we offer Food Service Management and Retail Management positions in a variety of business segments, including Corporate, Schools, Universities, Energy and Resources, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States.Continue your search for Food Service Management jobs (http://bit.ly/SdxFoodServicejobs) .
Working for Sodexo:
How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities.
Position Summary
Responsible for food quality & customer service in an operation that may have branded concepts or other retail offerings. Directs the work of hourly & supervisory food service workers.
Key Duties
- Ensures there is a zero harm mindset for ourselves, our customers, our food & employees.
- Directs daily operations of food quality & customer service in a retail food operation that may include branded concepts ensuring that employees have appropriate equipment, supplies and resources.
- Manages cash handling protocols & control procedures according to Sodexo policies.
- Maintains client satisfaction for food quality & customer service.
- Accountable for the execution of service quality by maintaining the highest level of delivery.
- Supervises day-to-day work activities of food service workers.
Qualifications & Requirements
Basic Education Requirement - High School Diploma or GED or Equivalent
Basic Management Experience - 1 year
Sodexo is an EEO/AA/Minority/Female/Disability/Veteran employer.
Location US-PA-MALVERN
System ID 697560
Category Food Service
Relocation Type No
Employment Status Full-Time
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