Don’t just work. Work Happy.
A career in gaming? At Zia Park, we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.
An individual could be successful if they possess the following.
SUMMARY: Oversees successful execution of all banquet functions. Creates new business through marketing networking in order to assist in reaching profitability, guest satisfaction, workforce strenght and compliance goals. Provides encouragement, sets high expectations and sets proud and positive examples necessary to ensure a fun, exciting and professional working environment for our staff and a pleasant and entertaining experience for our guests. ESSENTiAL DUTiES & RESPONSiBiLiTiES: - Follow up on all inquires from internal/external guests on catering room needs in both verbal and written communication forms - Book functions and handle appropriate menu planning, room set up and other special needs of guests - Oversee the proper execution of all catering events - Determine blocks for groups with catering needs - Coordinate with pertinent departments regarding needs for events - Bill all charges to appropriate departments/external guests - Provide upcoming events and distribute to all necessary departments - Develop and monitor departmental budget - Order all supplies - Submit proper notice of events to Director Food & Beverage, and his/her designate Manager - Receive all sales leads and inquiries about meeting space - Prepare contract and follow up with client based on payment - Must work well under pressure, and meet multiple and sometimes competing deadlines. - Adhere to all corporate and local policies, procedures, and operating guidelines. - Assists and maintain food and beverage costs through control and supervision. - Ensures that all employees adhere to company's standards. - Directs interviews and hiring, assignments of duties, motivation of staff, evaluations and management of staff. - Responsible for maintaining personnel performance records and monitor staffing levels to maintain budgeted levels of employment. - Requisition supplies from food storeroom and maintain adequate par levels. - Review financial transactions and monitor budget to ensure a efficient operation and that expenditures stay within budget limitations. - Have knowledge of and practice food and alcoholic beverages handling procedures to ensure guest safety. - During certain times throughout the year will be expected to assist in supervising other outlets as deemed necessary by the F&B Director. - Performs other duties as may be assigned by department and/or company management. - Monitor the condition of ballrooms, carpet, painting, wallpaper, lights, etc. - Must at all times demonstrate ethical and cooperative behavior with guests, co-workers and leadership. - Responsible for recruiting, hiring, and training to maintain budgeted staffing levels. - Supervise hourly staff to ensure optimum operating efficiencies and appropriate staffing. - Recommends as to the hiring, firing, advancement, or promotions of employees. - Estimates food, non-food and beverage needs and requisitions all items needed for staff to successfully perform in the outlet SUPERViSORY RESPONSiBiLiTiES - This position has supervisory responsibilities for all front of house banquet staff.
Qualifications To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Must be a minimum of 21 years of age. - High school diploma or G.E.D required. - Bachelors degree from four year university/college preferred. - 3 to 5 years relevant experience or equivalent combination of education and experience. - intermediate computer skills required. - intermediate knowledge of Microsoft Word, Excel, PowerPoint required. - Must qualify for licensing with the New Mexico Racing Commission. - Must qualify for certification through NMAST. - Position requires scheduling flexibility, may be required to work weekends, holidays, overnight, or overtime, based upon scheduling and business needs. - Ability to read, write and speak English required. - Strong customer service and interpersonal skills are required. - Ability to work as part of a team and to promote cooperative approach between departments. - Ability to work unsupervised. PHYSiCAL DEMANDS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Frequent brisk walking, climbing stairs, bending, lifting, stretching, reaching, kneeling, squatting, and standing for long periods of time. - Walking and/or standing 70% of the time. - Lifting from 75 to 100 pounds to stack, store or move materials, supplies and equipment. - Push and pull carts and equipment weighing 100 pounds. WORK ENViRONMENT The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential function. - While performing the duties of this job, the employee mostly works inside the building. The employee is regularly exposed to airborne particles, toxic fumes and/or chemicals. - The noise level in the work environment is loud. - Exposure to bright lighting. - Exposure to unrestricted second-hand smoke.
Whether you prefer being at the center of it all or working behind the scenes, there’s a role for you at Penn National Gaming. We are a growing company but as big as we are, we still feel like family. The areas of career opportunity with Penn are ideal for just about any skill set. Our company wide commitment to making sure our guests smile as much as we do means you’ll enjoy a fun working environment anywhere within the organization.
Equal Opportunity Employer