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Medical Review Officer

Location: Kansas City, MO
Company: Abbott
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Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals, and branded generic medicines. Our 109,000 colleagues serve people in more than 160 countries.
Diagnostic testing is a compass, providing information that helps in the prevention, diagnosis and treatment of a range of health conditions.
Abbott's life-changing tests and diagnostic tools give you accurate, timely information to better manage your health. We're empowering smarter medical and economic decision making to help transform the way people manage their health at all stages of life. Every day, more than 10 million tests are run on Abbott's diagnostics instruments, providing lab results for millions of people.
We have an exciting opportunity for a Medical Review Officer within our Toxicology BU of Abbott Rapid Diagnostics division located in Kansas City, MO. In this role, the Medical Review Officer is responsible for accuracy and integrity of the Workplace Solutions drug testing review process. The MRO communicates directly with donors, laboratories and pharmacies to determine if there are factors which would explain drug test results that were confirmed to be positive or invalid and uses experience, expertise and clinical judgment to determine final drug test results.
RESPONSIBILITIES:
The Medical Review Officer will be part of an elite group of personnel providing support to Abbott Rapid Diagnostics, Workplace Solutions clients. This support includes, but is not limited to:
- Provide subject matter expertise in executing MRO Services across Workplace Solutions broad customer base.
- Work closely with MRO staff and MROA support to uphold and preserve the integrity of the medical review process. Participate in process improvement discussions, in partnership with Workplace Operations Leadership.
- Interpret and report results of drug testing for Department of Transportation (DOT), federal, and non-DOT clients consistent with Federal and DOT statutes and regulations and/or Workplace Solutions written Standard Operating Procedures.
- Review documentation for possible errors, interview donors who have non-negative results over the phone and determine if a legitimate medical explanation exists to explain a non-negative lab report.
- Review and sign-off on administrative documents that require MRO review, such as memorandums to correct errors, prescription faxes, and medical records.
- Exercise physician experience, MRO expertise and clinical judgment in decision making regarding final drug test results.
- Highly accountable for upholding DOT regulated standards across all drug test result reviews. Final drug test results, as released by the MRO, determine employment status and safety considerations/requirements across Workplace customers.
- Provide feedback to laboratory and collection site representatives regarding performance problems, as needed.
- Provide feedback to clients and tested persons on problem cases, in a client-facing capacity as a representative of Abbott's MRO leadership team.
- Consult with federal agency representatives on issues. Provide information to federal agency representatives on reviewed cases.
- Maintain required MRO records and ensure audit readiness.
- Keep up to date on changes in applicable Federal and DOT laws, regulations and state laws.
- Participate in the development of annual Medical Services and Drug & Alcohol Testing Services Department goals and objectives
- Ensure adherence to applicable Abbott Rapid Diagnostics Quality policies & procedures
- Other duties as assigned
QUALIFICATIONS | EDUCATION, YOU'LL BRING
- Doctor of Medicine (MD) or Osteopathy (DO)
- Current Medical Review Officer (AAMRO) or MRO Certification Council (MROCC) Certification
- Board Certification in Occupational Health or Board Eligible in Occupational Health. If Board Eligible, must take certification exam within 2 years of date of hire
- 5+ years practice experience minimum in Occupational health settings
- Current license to practice medicine in the United States
COMPETENCIES:
- Advanced ability to understand and interpret DOT/FMCSA medical examination regulations/guidelines
- Advanced ability to understand DOT guidelines for MROs and applicable DOT agency regulations
- Advanced ability to communicate ideas.
- Advanced verbal and written communication skills.
- Composure and tact when communicating with individuals of varying education levels and professional statuses.
- Strong technical aptitude and ability to learn and utilize internal applications.
- Demonstrated interpersonal and collaboration skills
- Ability to partner with other employees and supervisors
- Ability to provide input and recommendations on operations
WHAT WE OFFER
At Abbott, you can have a good job that can grow into a great career. We offer:
- Training and career development , with onboarding programs for new employees and tuition assistance
- Financial security through competitive compensation, incentives and retirement plans
- Health care and well-being programs including medical, dental, vision, wellness and occupational health programs
- Paid time off
- 401(k) retirement savings with a generous company match
- The stability of a company with a record of strong financial performance and history of being actively involved in local communities
Learn more about our benefits that add real value to your life to help you live fully: http://www.abbottbenefits.com/pages/candidate.aspx
Follow your career aspirations to Abbott for diverse opportunities with a company that provides the growth and strength to build your future. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com , on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.
An Equal Opportunity Employer
Abbot welcomes and encourages diversity in our workforce.
We provide reasonable accommodation to qualified individuals with disabilities.
To request accommodation, please call 224-667-4913 or email corpjat@abbott.com
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