UnityPoint Health- Marshalltown Patient Access
Part-time; 20 hours per week; Evenings & Nights; Every 5th Weekend 6:30p-7a
The Patient Access Associate creates accurate and thorough registration records for each patient visit. They are responsible for obtaining demographic and financial information, as well as obtaining signatures required for successful billing submission. This position will also collect patient liability, before, or at the time of service as defined by the patient's insurance plan, and will identify those patients who may be in need of financial assistance. Patient Access staff will interact in a customer focused and compassionate manner to ensure that every patient’s needs are met.
High School Diploma or equivalent
Customer Service/ Reception/Front desk experience
Medical related diploma or certificate
Prefer previous experience in a healthcare setting completing registration, scheduling, insurance, and/or billing functions.
Valid driver’s license when driving any vehicle for work-related reasons