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Global Process Owner, Procure to Pay Director

Location: Northbrook, IL
Company: UL
Employment type: Permanent
Hours: Full time
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Thousands of us around the world wake up every day with a common purpose: to make the world a safer, more secure and sustainable place. Science is in our DNA; we are endlessly curious and passionate about seeking and speaking the truth. We take delight in knowing that our work makes a meaningful contribution to society, and we are proud that our culture is centered on integrity, collaboration, inclusion and excellence. UL stands at the forefront of technological advancement, and we are continually challenged to find new ways to foster innovation and positive change. Satisfying? Yes. Exciting? Absolutely!

The Global Process Owner, Invoice to Pay has management responsibility for the Invoice to Pay (I2P) organization and accountability, assuring that all operating and financial objectives are achieved. The Global Process Owner is accountable for ensuring compliance with all relevant legislation and company policies and procedures.

As global process owner, the position oversees the design, development, and execution of standard global processes across the enterprise. The position provides overall stewardship, in collaboration with key stakeholders, to assure that quality, operating, financial, and customer satisfaction objectives are achieved. The position evaluates, recommends, prioritizes, and oversees deployment of relevant enabling technology. This will include identification of emerging software tools, feasibility evaluation (economic and operational) and coordination of deployment.

The successful candidate should be a respected leader, with a quantifiable history of success in delivering results within a large complex organization. The candidate will have strong business acumen, and the ability to quickly assess an unfamiliar environment and develop solutions that support the business strategy, critical objectives, and cultural norms. This role requires a player/coach mentality, capable of thinking strategically as well as rolling up one’s sleeves and getting into the work.


  • Manage and evaluate operations activities to defined metrics (i.e., DPO, aging), recommends improvement and modifications, and prepares operations activities reports for leadership review
  • Partner with Global Sourcing, Treasury and Suppliers to drive optimal payment terms, invoice compliance and to enable electronic invoicing and disbursements resulting in paperless processes
  • Collaborate with process stakeholders and peer process owners to ensure effective and efficient process operations as well as the identification and leverage of cross-process synergies
  • Ensure compliance with internal finance policies and statutory regulations
  • Coach and lead a team of people in a hybrid work environment
  • Manages and ensures the global team prepares records, verifies, and pays supplier invoices in an accurate and timely fashion
  • Ensures SOX compliance of the Invoice to Pay function, including identifying and managing fraud risks, ensuring segregation of duties, facilitating audits, and reviewing the occurrence of non-standardized processes and activities
  • Accountable to drive global transactional process standardization through implementation of best practices, systems, and policies
  • Scope of responsibility also includes Global Travel & Fleet Management
  • Work with local and regional center leaders as required to design and implement projects to deliver the I2P target annual process improvement plans
  • Develop a I2P roadmap that is updated annually with prioritized process improvements, integrations, technology updates and financial accounting opportunities
  • Lead and contribute to the development and execution of leading practice and continuous improvement strategies. Stay abreast of the latest developments, best practices, and trends in assigned process workflows
  • Develop and maintain KPIs for the sourcing function that can be used to manage service levels and demonstrate the effectiveness of the processes under management
  • Manage the performance of direct reports by developing accountabilities, establishing performance objectives, providing career counseling, feedback, and guidance, and ensuring that all policies are understood and adhered to
  • Oversee resource allocation for the organization; organizing people and work in the manner that best supports a high-quality customer service and low-cost mission
  • Build a culture of high performance, healthy collaboration, and rapid development by setting high expectations for staff, providing opportunities for development, personally providing feedback and coaching to teammates, and recognition/reward for high performance
  • Perform ad hoc working capital improvement projects as required
  • Read and follow the Underwriters Laboratories Code of Conduct, and follow all physical and digital security practices
  • Performs other duties as directed


  • Highly Collaborative Role
  • Ensure that appropriate inputs and resources are brought to bear. This will ensure that organizational needs are met, and are consistent with the principles of efficiency and effectiveness
  • Gatekeeper of Process
  • Coordinate the creation, maintenance, and improvement of assigned process(es)
  • Oversee Process Design
  • Is the focal point for requested deviations, and has the authority to approve changes in the process if the changes are required
  • Communicate with Process Users
  • Identify gaps and issues that prohibit efficient and effective employment of the business process to support business requirements across all constituencies
  • Lead the Identification of Improvements
  • Remedy deficiencies or improves the efficiency and effectiveness of the business process for which they are responsible
  • Ensure that related process activities and changes are programmatically consistent with the objectives of the company, and integrated to ensure a cohesive and consistent service experience

  • Bachelor´s Degree in Accounting, Finance, Business Administration, or another related field
  • At least 10 years of experience in a related finance, Procure to Pay, Invoice to Pay leadership role
  • Lean Six Sigma Experience with preference for Green or Black Belt certification
  • Experience working with a Shared Services environment is preferred
  • Experience working with a geographically distributed team, including offshore, is preferred
  • Experience in leading transformational program or enterprise-wide change initiatives
  • Experience working for a multinational organization and collaborating with colleagues internationally
  • Understanding of experience with complex accounting, internal controls, financial systems, and processes
  • Direct experience with annual audits from a public company perspective
  • Knowledge of accounting standards experience with controls – including testing and compliance reporting
  • Motivated individual who works well with others and thinks clearly under pressure
  • Prior experience in leading system and process changes
  • Exceptional ability to problem-solve individually or in a group setting
  • Ability to shift priorities quickly, while maintaining organization and control
  • Oracle ERP systems experience
  • Excellent verbal, written and people skills. Ability to work and communicate with various levels within the organization, including members of the senior leadership team
  • Experience overseeing performance of global team members
  • Strong negotiating and leadership skills with the ability to lead from the front in meeting levels of performance
  • Ability to travel 10-20% (domestic and international)
  • UL has COVID-19 protocols and policies in place to ensure the safety of our employees, customers and clients. Effective November 1, 2021, the company mandates that employees are vaccinated against COVID-19 as a condition of employment (except where prohibited by law), subject to reasonable accommodation as required by law.

  • Mission: For UL, corporate and social responsibility isn’t new. Making the world a safer, more secure and sustainable place has been our business model for the last 125 years and is deeply engrained in everything we do.
  • People: Ask any UL employee what they love most about working here, and you’ll almost always hear, “the people.” Going beyond what is possible is the standard at UL. We’re able to deliver the best because we employ the best.
  • Interesting work: Every day is different for us here as we eagerly anticipate the next innovation that our customers create. We’re inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.
  • Grow & Achieve: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.

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