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Information Technology Analyst

Location: Lauderdale, MN
Company: Kimley-Horn
Hours: Full time
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Our Twin Cities office is looking for an IT Analyst with 0-9 years of experience to join our regional information technology team.

This individual will work with both local and region-wide IT teams to deliver support to several offices. The selected candidate responsibilities will include the daily IT support of our Twin Cities office and providing IT helpdesk support to end-users across the region/firm.

Qualified candidates should have a passion for technology, a business mindset, a customer service-oriented attitude, strong communication skills, a willingness to work with others and the ability to travel. The successful candidate will be able to prioritize, troubleshoot/resolve problems and follow-through with internal clients.

  • Bachelor's Degree in Information Technology/Systems; Computer Science or related field with 0-3 years of experience OR
  • Associates Degree in Information Technology/Systems; Computer Science or related field with 3+ years of experience
  • Strong communication, written, and customer service skills.
  • High aptitude and willingness to learn new technologies.
  • A self-starter that can work with minimal supervision; highly organized.
  • Provide support on our corporate IT Helpdesk
  • Install new printers/copiers/plotters and other office equipment.
  • Understand Windows 10 and be able to configure and troubleshoot PC level problems.
  • Understand basic Windows Active Directory; user accounts and security groups.
  • Install and support enterprise applications.
  • Perform data maintenance and data archiving.
  • Assist with office moves/expansions.
  • Availability to travel.
  • Knowledge of Windows 10, Office 365, Teams and OneDrive for business, Exchange 365, Windows Server 2016, Active Directory, Networking basic fundamental
  • Have basic knowledge of Windows Server 2012/2016 printing and file level NTFS permissions.

Applicants must be legally authorized to work for Kimley-Horn in the U.S. without employer sponsorship. We do not typically sponsor H1-B or any other work visa petitions.

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