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Program Manager, Demand Planning & Strategy

Location: Chisolm, AL
Company: Meta
Direct Employers
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Summary:
Community Operations' focus is on improving the health of our products and helping people understand how to use them - through both direct support interactions and scalable solutions. Those who join our teams are passionate about solving problems and are strong advocates for the Facebook and Instagram community. We need influencers who can align cross-functional partners to ensure the best possible experience on our platforms.The Strategic Process and Programs team enables operational excellence by improving, standardizing, and scaling the way we work, prioritize resources, and support our people across Community Operations. On this team, you help to keep the Facebook community safe by building programs, protocol, strategies, and operations to reduce the risk of abuse on our platforms.We are seeking a resilient self-starter who is eager to learn, collaborative and a proven influencer. We're targeting an intellectually curious and creative individual who is comfortable operating in ambiguity - a strategic and operational thinker with strong analytical and creative problem-solving skills. You have a passion for process improvement and operational efficiency, as well as an eye for detail and a knack for juggling multiple complex projects. You will work directly with our cross-functional team (finance, operations, engineering, product, etc.), to execute global projects from inception to launch.
Required Skills:
Program Manager, Demand Planning & Strategy Responsibilities:
- Coordinate delivery of our quarterly demand signal and annual forecast to ensure our budget is having the most impact for the community we serve
- Cultivate relationships and facilitate collaboration across stakeholder groups to manage, assess outcomes, and prioritize content review needs
- Explore and enable demand side levers to optimize our use of the Community Operations' Budget, one of the largest annual operating expenditures for integrity in the industry
- Design, build, and improve processes and systems that contribute to operational excellence
- Ruthlessly prioritize and maintain continuous alignment with your stakeholders
- Maintain accountability and produce high quality deliverables (for yourself and your project stakeholders)
- Communicate effectively, zooming in and out effortlessly based on audience ranging from Operations Specialists to Executive Leadership
- Be a change agent by understanding organizational dynamics that influence adoption of process changes
Minimum Qualifications:
Minimum Qualifications:
- 8+ years of experience in consulting, finance, operations, and/or project management
- Expert Project Manager: experience managing multiple complex projects against competing timelines, extremely experience leading through ambiguity
- Communicator: demonstrated experience managing communications to wide audiences on various mediums (e.g., project plans, presentations, analyses, etc.)
- Proven Leader: experience bringing ideas to fruition and leading teams towards a common goal
- Organized, strategic thinker and fast-paced executor: experience bringing clarity to ambiguity with little oversight
Preferred Qualifications:
Preferred Qualifications:
- 10+ years of experience in consulting, finance, or operations at a high-growth tech company
- Analytical: experience developing frameworks and performing complex analyses (Excel or SQL) to guide strategy
- Change Management: experience leading initiatives involving large-scale organizational transformations
- MBA, Masters, or graduate degree
- PMP and/or ITIL certifications
Industry: Internet
Equal Opportunity: Facebook is proud to be an Equal Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Facebook is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at accommodations-ext@fb.com.
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